This blog series is an outside perspective of what a well oiled Insurance Brokerage should look like in 2023.
I'm Jack Marrows, Chief Technologist at Insurebot, at Insurebot we build software for Australian Insurance Brokers.
Here I sort through my thoughts about what it means to run an Insurance Brokerage by writing them down, drawing diagrams and asking for input from people that know a lot better than me.
I'm a tech guy... love talking about tech. But I never want to talk about tech for a business until I first have a model of how what a well oiled business should should look like.
A Product Mindset
Digital Products
The Paradigm of Sales
Omnichannel Customer Experience
On-brand Communications/ Digital Content Management
CRMs in Insurance Broking (single customer view?)
Automation in Insurance Broking